Hold down the (on the right ear cup) and the Dolby button simultaneously. Keep them pressed for 15 seconds.
Which (PC, Xbox, or PS5) are you updating this headset for? Share public link
Hitting 50% or 75% and then seeing a cryptic "Update failed" message is a known frustration. astro a50 gen 4 firmware update
: Plug the Base Station into your computer via a micro-USB cable.
To help troubleshoot any specific errors you are running into, let me know: Your numbers The operating system you are using (Windows 11, Mac, etc.) Hold down the (on the right ear cup)
: If the Microsoft Store version of ACC isn't working, try the standalone executable from the Logitech Support Page.
The headset will reboot and should now sync with the base station. To help you get back to gaming, let me know: Is your headset ? Are you updating for Xbox, PS5, or PC ? Does the software fail to recognize the base station? Share public link Hitting 50% or 75% and
Ensure the battery status lights on the base begin to blink. Set the toggle switch on the base station to .