Creality's software versions do not use a 12.x numbering system. The confusion usually comes from one of two things:
Ultimate Guide to Downloading and Installing Creality Slicer creality slicer 12 3 link download
Visit https://creality.com to find the exact software tailored to your printer model. Creality's software versions do not use a 12
Lower your "Support Density" or increase the "Support Z Distance." creality slicer 12 3 link download
The interface is clean, simple, and less intimidating for newcomers compared to advanced slicers like PrusaSlicer.
[Download Installer] ➔ [Install Software] ➔ [Select Printer Model] ➔ [Import 3D Model] ➔ [Slice & Export]