Tool Install ~upd~ - Gent Vigilon Commissioning

Perform an . If the progress bar moves, your installation is fully functional. Troubleshooting Common Issues

8 GB minimum (16 GB recommended for larger site configurations).

The Commissioning Tool communicates with the Vigilon panel via a specialized interface lead.

During the process, a prompt for "Device Drivers" will likely appear. Click Install . This is crucial for the USB interface to function. 4. Configuring the COM Port

START -> Programs -> Commissioning Tool -> Install USB Driver ) to allow your PC to communicate with the fire panel. Firmware Compatibility

When performing a , ensure your software version matches the panel's firmware. Installing v6.0 on a panel running firmware 3.2 will cause a communication lockout.

: Historically compatible with Windows XP Pro, Vista Business, and Windows 7; newer versions typically support Windows 10/11. Hardware Interface

: The installer will often prompt you to install Microsoft .NET Framework , SQL Server Express (for the database), and specific USB-to-Serial drivers . Allow these to complete. License Activation : Connect your USB license dongle if applicable. Follow the on-screen prompts to register the software. Driver Configuration : Once installed, connect your commissioning lead.

Once the main software installation finishes, the wizard will often prompt you to install peripheral drivers for the hardware interface lead. Allow the prompt to execute the driver installer.

Reinstall the Sentinel Runtime Environment. Try a different USB port. Insufficient Windows user permissions.