This is the #1 reason for failed upgrades. Check the chip near the antenna wire:
If the Android 10 custom ROM is too buggy, consider flashing a stable Android 9 or a dedicated Android TV OS version (e.g., ATVXperience). These are often optimized better for the S912 chip than generic Android 10 builds. h96 pro plus firmware upgrade to android 10 upd
Try different USB ports (use back USB ports on desktop PCs), change the USB cable, or ensure you are holding the reset button properly. This is the #1 reason for failed upgrades
have received official Android 10 and 12 updates, there is no official Android 10 stock firmware for the older H96 Pro Plus Try different USB ports (use back USB ports
Use the paperclip to press and hold the reset button (located inside the AV port). While holding the reset button, connect the other end of the USB cable to your computer.
boards used different Wi-Fi modules over their production lifecycle, notably the . Download a hardware information app (like AIDA64) from the Google Play Store while on your current firmware to log your exact Wi-Fi chip model. If the firmware doesn't match the Wi-Fi chip, your internet will not work post-upgrade. Required Tools and Software
Android 10/ATV versions offer a cleaner, faster, and more modern UI.