. Official plugins typically cover security and storage, while community plugins provide advanced reporting and third-party integrations. Official Core Plugins Developed and supported by the osTicket core team
: Automatically posts ticket summaries, status changes, and priority alerts into your team's MS Teams channels.
: Pushes alerts to your team’s chat channels whenever a new ticket is created or updated. osticket plugins list
: Allows staff and clients to log in using their existing network credentials.
: For teams using alternative chat platforms, community plugins allow for similar notification streams to keep everyone in the loop. : Pushes alerts to your team’s chat channels
, a widely used open-source support ticketing system. Plugins in osTicket are designed to extend core functionality, such as enhancing authentication, storage, or ticket handling, without modifying the core source code. I. Core Plugins (Official)
: All plugin files ( .phar format) must be placed in the /include/plugins/ directory of your osTicket installation. , a widely used open-source support ticketing system
Installing these features is straightforward. Follow these steps to get started: Plugin Installation - osTicket Forum