When trying to use high-tier features like high-resolution or "extra quality" print modes, this error can prevent the machine from processing complex data.
Turn off the primary power switch located on the side or back of the machine. Unplug the power cord entirely from the wall outlet.
Plug the cable securely back into the wall and turn the machine on. 2. Verify the Operation Panel Physical Connections
: The USB or internal interface wiring connecting the Android-based Smart Operation Panel to the controller is faulty or unseated.
If a simple reboot fails, perform a "hard" power cycle by unplugging the power cord from the wall for at least 30 seconds before reconnecting Copier Liquidation Center Technical Maintenance (Service Mode)
The Ricoh SC673-10 error is an inconvenience primarily caused by a lapse in communication between the machine's brain and its touchscreen. By following the sequence of , you can resolve this issue in the vast majority of cases.
If this guide resolves your error code or improves your print quality, please share it with other Ricoh users. If you're still encountering problems, the next step would be to contact a Ricoh certified service technician, referencing the specific model of your device.
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Examine the back of the Smart Operation Panel. Locate the primary USB communication/power cable.
When the main controller sends a data packet to the operation panel and does not receive the correct acknowledgment signal within a strict time limit (usually milliseconds), the CPU triggers SC67310. The machine immediately halts all mechanical functions to prevent data loss or hardware damage.